Policies & Info

Travel Documents
In order to enter Mexico, a current, valid passport is required.  In order to return to the United States after visiting Mexico, all U.S. guests need a current passport, passport card, or other approved travel documents (See more information here link to US customs site). (Guests from countries other than the U.S. should check with your country’s travel laws and a Mexican
Consulate.) https://www.cbp.gov/travel/us-citizens

Deposit and Pre-Payment Information
A fifty percent deposit is required at time of booking to guarantee your reservation. The full balance is due 30 days prior to arrival.

Cancellations
More than 30 days’ notice; $500.00 deposit held on account for one year towards a future visit. Balance refunded.

29 days or less; $1,000 cancellation fee charged. Balance held on account for one year towards a future visit.

Day of Arrival; Full amount forfeited.

Late Arrivals / Early Departures
There are no refunds or adjustments extended to those who arrive late or depart early.